--- title: 4. Is my username my email address? description: Usually, it is not. In the onboarding process, you should receive an email (from MEG) with your username (first and last name) and the option to set up the password. The email should look like this:  --- [Skip to content](https://help.megsupporttools.com/knowledge/is-my-username-my-email-address-1#main-content) English Show submenu for translations [Contact us](https://help.megsupporttools.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.megsupporttools.com/tickets-view?hsLang=en) ![MEG high res strap\_logo (trans)-1.png\]](https://help.megsupporttools.com/hs-fs/hubfs/MEG%20high%20res%20strap_logo%20(trans)-1.png?height=50&name=MEG%20high%20res%20strap_logo%20(trans)-1.png) - [Default HubSpot Blog](https://megsupporttools.hubspotpagebuilder.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://megsupporttools.hubspotpagebuilder.com/blog) - English Show submenu for translations - [Contact us](https://help.megsupporttools.com/knowledge/kb-tickets/new) - [Customer portal](https://help.megsupporttools.com/tickets-view) - [Go to www.megit.com](https://www.megit.com/) [Go to www.megit.com](https://www.megit.com/) Hello! How can we help today? - There are no suggestions because the search field is empty. 1. [MEG Help Center](https://help.megsupporttools.com/knowledge?hsLang=en) 2. [Top Ten Questions](https://help.megsupporttools.com/knowledge/top-ten-questions?hsLang=en) # 4. Is my username my email address? Usually, it is not. In the onboarding process, you should receive an email (from MEG) with your username (first and last name) and the option to set up the password. The email should look like this:  ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeQXOksPyYZprJCSQtwNq3aljLWDjnLM3yTnLcUXFbLFS_frjAQJFkDIBMDUUqJFEJ4uQHTS2ZCYm5U_nyDPTAZvw7WVKXArgmKtIv79YlCFPL5UnCKx30F2y4PSesX_zjAUGy_7raiC0FoPeTx0juBHDzo?key=YL_lVGbsrivrQnAWL7fpUQ) - [How to Videos](https://help.megsupporttools.com/knowledge/how-to-videos?hsLang=en) - [Audits & Surveys](https://help.megsupporttools.com/knowledge/audits-surveys?hsLang=en#main-content) - [Getting Started](https://help.megsupporttools.com/knowledge/audits-surveys?hsLang=en#getting-started) - [Clinical Audits](https://help.megsupporttools.com/knowledge/audits-surveys?hsLang=en#clinical-audits) - [Quality Audits](https://help.megsupporttools.com/knowledge/audits-surveys?hsLang=en#quality-audits) - [Common Issues](https://help.megsupporttools.com/knowledge/audits-surveys?hsLang=en#common-issues) - [Dashboard](https://help.megsupporttools.com/knowledge/dashboard?hsLang=en#main-content) - [Printing & Sharing](https://help.megsupporttools.com/knowledge/dashboard?hsLang=en#printing-sharing) - [Submitting to HPSC](https://help.megsupporttools.com/knowledge/dashboard?hsLang=en#submitting-to-hpsc) - [Risk Management / Incident Reporting](https://help.megsupporttools.com/knowledge/risk-management-incident-reporting?hsLang=en) - [Document Management](https://help.megsupporttools.com/knowledge/document-management?hsLang=en#main-content) - [Getting Started](https://help.megsupporttools.com/knowledge/document-management?hsLang=en#getting-started) - [eGuides](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#main-content) - [Sections](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#sections) - [Icons](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#icons) - [Reviewing | Updating](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#reviewing-updating) - [Tables](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#tables) - [Images](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#images) - [Links](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#links) - [Inserting A Table](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#inserting-a-table) - [Adding A Link](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#adding-a-link) - [Adding A Section Link](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#adding-a-section-link) - [Saving A Section](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#saving-a-section) - [Parent Sections](https://help.megsupporttools.com/knowledge/eguides?hsLang=en#parent-sections) - [FAQs](https://help.megsupporttools.com/knowledge/faqs?hsLang=en#main-content) - [Getting Started](https://help.megsupporttools.com/knowledge/faqs?hsLang=en#getting-started) - [Filters](https://help.megsupporttools.com/knowledge/faqs?hsLang=en#filters) - [Dashboard Reports](https://help.megsupporttools.com/knowledge/faqs?hsLang=en#dashboard-reports) - [Printing and Exporting Reports](https://help.megsupporttools.com/knowledge/faqs?hsLang=en#printing-and-exporting-reports) - [About Us](https://help.megsupporttools.com/knowledge/about-us?hsLang=en) - [Stay up to date with MEG!](https://help.megsupporttools.com/knowledge/stay-up-to-date-with-meg?hsLang=en) - [Account Management](https://help.megsupporttools.com/knowledge/account-management?hsLang=en) - [App Functionality and Usage](https://help.megsupporttools.com/knowledge/app-functionality-and-usage?hsLang=en) - [Audit and Data Management](https://help.megsupporttools.com/knowledge/audit-and-data-management?hsLang=en) - [Technical Support and Troubleshooting](https://help.megsupporttools.com/knowledge/technical-support-and-troubleshooting?hsLang=en) - [Customization and Configuration](https://help.megsupporttools.com/knowledge/customization-and-configuration?hsLang=en) - [Integration and Data Storage](https://help.megsupporttools.com/knowledge/integration-and-data-storage?hsLang=en) - [Top Ten Questions](https://help.megsupporttools.com/knowledge/top-ten-questions?hsLang=en) - [Default HubSpot Blog](https://megsupporttools.hubspotpagebuilder.com/blog) [![MEG Logo](https://help.megsupporttools.com/hs-fs/hubfs/MEG%20high%20res%20strap_logo%20with%20strap-2.png?width=1443&height=380&name=MEG%20high%20res%20strap_logo%20with%20strap-2.png "MEG Logo")](http://www.megit.com) Copyright © 2026, MEG