Collecting Data with MEG

To start data collection via desktop, you have two options;

1- You can click on here to locate the data collection tool (desktop) link.

2- You can click “Launch App” from the Dashboard page if you are already logged in.

If you are using a mobile device, open the application. 

If you are logging into MEG for the first time or logging in after being logged out, this will be the first screen you will see on your mobile phone/tablet/desktop. 

Please sign in using login credentials provided by email from us or the MEG administrator in your care setting. 

 

Starting Data Collection

Once you log into the app or desktop version, you will be presented with the page below:

1. Select an institution (applicable if you are part of an institution group)
2. Select the relevant form you’d like to carry out e.g. PVC/HIQA Environment/Hand Hygiene, etc
3. Department/Division/Directorate - Infection Control, Surgical, Community, etc
4. Your ward/area number or name
5. The “Start” button will turn blue once you select the options above and you can start auditing then 

Undertaking Data Collection

Some audits will present themselves in different sections/subforms or will go straight into the question set depending on the length and the need for different categories – for instance, an audit like Hand Hygiene.

For example, an audit with subforms, is the HIQA Environmental Audit, starting with Section A:

HIQA Environmental Audit

 

Once you click into this section you will be able to see the questions and options that are associated with this type of audit (please note some options such as “Yes to All” are particular to this type of audit and will not appear on all audits – you can ask for this option to be added if you feel it is applicable). 

1. Yes to All – this populates all the questions with a “Yes” answer; N/A to All - this populates all the questions with a “N/A” Answer.  This allows you to audit by exception
2. Yes and No are the only questions that bear any weighting on the overall score – “N/A” will not have any weighting
3. When an answer is not compliant, you’ll have the option to add an issue
4. Questions in red mean they are mandatory, which must be filled in before proceeding; the audit will not progress unless all mandatory fields have been answered.  If questions are in blue, they are not mandatory and can be skipped. 

Adding an Issue Related to a Non-Compliant Answer

1. The “+Add Issue” button will appear when a non-compliant answer is selected
2. When you click on “+ Add Issue”, a pop-up window will appear, where you have the option to choose between “Common Issue” or “New Issue”

• Common Issues: This a set of issues that you may meet on a constant basis in relation to your particular audit.  The list can be customised to your care setting/environment.
• However, if the issue is not common and may need more description you can choose the “New Issue” option;

Regardless of the option you choose, both have the following in common: 

• Room No – If it’s a bed/bay/toilet etc
• Assign to – Here a list of individuals can be given the issue, known as issue handlers (if individual or email is already identified on MEG). If the “Send email” option is enabled, they’ll receive an email when an issue is assigned to them
• Action Taken – The assignee for the task can fill this section in when completing the issue
• Risk Level – High/Medium/Low
• Due Date – Date you would like this issue resolved by

• Blue Gallery icon – attaching photos from your device to the audit
• Green camera icon – using the camera of your device to take a picture of the issue as you go  – you can use your tablet or phone during the audit and take a picture via the app and it will automatically attach to the audit
• Middle – Red Microphone (grey out icon) – record voice messages during the audit

Once this is completed, click on the confirm button and the system will add the issue to the question and at the bottom of the audit.

Also, if you come across any issues that aren’t really linked to a question in the audit, you can add them at the bottom right of the page (see below).

Finishing Data Collection

After finishing an audit and filling in the relevant sections applicable, you will need to click on the “Next” at the bottom right of your screen.

Depending on the audit, hitting “Next” will start a new observation i.e. a blank version of the form on your screen. Your previous observation is saved to your audit and you can tell this by the upload button at the top right corner of your screen:

As you complete more audits and click on “Next” at the end of each audit that number will increase. 

Submitting Collected Data

Once you are ready to submit a completed form, please click or tap on the upload button in the far top right corner of your screen.  Once you click on this icon, an edit page (see below) will appear.  It's possible to edit an observation here before submitting.

1. Delete – this will delete all your observations
2. Edit a particular observation
3. +Add Form – if you want to add another observation to your current observation(s); Next – proceeds to the final submission page where you will receive an overall percentage (if applicable).  See below:

The next page that will appear will be the “Review Page” which will give you a short summary of the audit you are submitting. 

1. Overall Compliance of all observations (if applicable)
2. Issues you have identified during the audit
3. Date and time of the audit – this is editable and can be back-dated
4. This toggle switch will send a copy of the report to your email. If you want to send a copy to other colleagues using the system, please use the “Add Auditor” option
5. Comments on the overall audit if applicable
6. Goes back to the previous page
7. Submit the audit

Other Options in the App

Once you have completed an audit you will receive a successful message from MEG.

To start a new audit please go to the 3 lines or “burger” menu in the top left corner of the screen.  

 

Saved Forms | Forms that you have saved from previous audit sessions that were not submitted.  For instance, if you are in the middle of an audit and need to log out of MEG to work on other matters, please hit “Next” to save your observation.  When you log back in, the form will be saved, but to your device only.

Issues | Any issues in total that have been assigned to you or you have been identified from other audits that you need to approach. 

New Form | Start a new audit

Calendar | Calendar with any audits that you have upcoming

Profile | Your own details and MEG avatar

Settings | App settings where you can change the font size,  refresh forms after any changes carried out by the MEG team and set up additional options 

About | Disclaimer and app version

Contact us | Contact Support Team

Dashboard | Brings you  back to your dashboard on the app and desktop

Log Out |Log Out of App and audit page on desktop