1. MEG Help Center
  2. Account Management

I don’t remember my password. What to do if I forget my login/password details?

Once you are on the login screen, go to the bottom and click on "I forgot my password". This will prompt a window asking for your email address.

Enter your email address, and you will receive an email with a link to set your new password. This link will be valid for 3 days.

Screenshot 2024-08-07 114548-png

Login screen phone and forgot the password

Login screen phone - reset your password